Pay My Water Bill?Pay My Water Bill?

Pay My Water Bill?

910 Avenue C (between 2nd Street and 3rd Street)

281-391-4800

281-394-8400 (after-hours information)

Monday – Friday, 8:00 a.m. – 5:00 p.m.

Welcome to the City of Katy

A Katy mailing address does NOT mean you are within the city limits of Katy. To determine if you are within the city limits, please refer to the map. If you are not within the city limits, your water is provided by a Municipal Utility District (MUD). To determine which MUD district provides water to your address, please go to the Harris County website  or the Fort Bend County MUD District site.

Water Account Information

Prior to having water/sewer/garbage services connected, you must complete an Application (see link below) and pay a deposit. Residential service deposit is $100 and commercial deposits are dependent upon meter size. The City retains this deposit as long as the account is active. A driver’s license or photo identification must be presented at time of application or a copy may be sent if making application by mail or fax. When moving, please complete the Request to Disconnect and any refund due to you will be sent to your forwarding address.

The utility billing rate schedule can be viewed here.

All meters are read electronically as close to the 15th of each month as possible and utility bills are mailed on the last day of the month. Payment is due in our office on or before the 16th of each month and penalty is assessed on the 17th (or the next business day). A late notice, with the penalty included, is mailed on the 17th to all outstanding accounts. This notice serves as a Cut-Off Notice and must be paid by the end of the month to avoid service disconnection.

By ordinance, any bill left unpaid 10 days after penalty will be turned off for non-payment and will be charged a $50 disconnect/reconnect fee.

There is a payment drop box located in the courtyard of City Hall. Payments that are in the drop box by 8:00 a.m. on the first working day after the 16th will be considered timely. We do not consider the postmark on mailed items. Please allow mail time for online bill payments, we are not set up to accept electronic payments. The City of Katy offers the service of automatic payment of water bills by drafting your bank account each month on the 16th. This service is provided at no charge.

Authorization for payment by bank draft-English     Auuthorizationfor payment by bank draft-Spanish

The City of Katy has maintained a Superior Water District rating for the past 20 years and is dedicated to continuing this service to the citizens. The report below is a summary of the quality of the water we provide our customers.

2013 Drinking Water Report – English          2013 Drinking Water Report – Spanish

 

Residential Garbage Guidelines:

  • Your residential collection day will be Friday if you live north of Franz Road, or Tuesday if you are south of Franz Road and the monthly fee (including recycling) is $13.76.
  •  Trash must be placed at the curb by 8:00 AM.  Collection will be completed between 8:00 AM and 7:00 PM on each service day.  No trash shall be placed at curb for collection except on the designated trash day.  Carts shall be placed at curb or as close to the roadway as possible without interfering with traffic and not greater than five feet from the roadway.  Wheel side of cart should face your home and the cart opening toward the street.  Do not overfill the cart, the lid must be closed.  Return your cart to your property at the end of the day, after your collection has occurred.
  • Carts are marked with identification numbers assigned to the residential address.
  • Republic Services will collect heavy trash including furniture, appliances, yard waste, bulky items, and tree trimmings each week with your regular garbage.   Bagged yard waste will be picked up. Tree trimmings must be less than 2” in diameter, cut into 4-foot lengths and tied neatly in bundles not to exceed 40 pounds.
  • Republic Services will NOT collect gas tanks, car parts, wet paint, tires, hazardous materials, items containing freon or that have not been certified that the freon has been removed or any type of construction debris including, but not limited to, sheet rock, lumber, shingles and concrete.
  • Should a holiday fall on a scheduled collection day, collection will occur on the next day.  Notification of changes in schedules due to a holiday will be posted on the City’s web page.

Residential Recycling

  • The residential recycling day will be the first and third Thursday for the entire city.
  • By 8:00 a.m., the cart should be placed at curbside (within 5 feet of the roadway/curb and at least 3 feet from the garbage cart.  It will then be emptied by an automated side-load truck.  Wheel side of cart should face your home and the cart opening toward the street.  The green lid cart is for recycling only.  Do not overfill the cart, the lid must be closed.
  • Place recyclables loose in the cart, do not place in plastic bags.
  • Return your cart to your property by the end of the day, after your collection has occurred.

Recyclable Materials must be emptied and rinsed clean.  The following will NOT be accepted: motor oil, insecticide, herbicide, hazardous chemical containers, plastic bags, plastic film, plastic sheets, tarps, plastic wrap, expanded foam or clear polystyrene.  “When in doubt, leave it out”

 

Commercial Guidelines

Republic Services is the solid waste collection provider for the City of Katy and the monthly fee is $21.07.  Commercial customers will be provided a 95-gallon blue poly cart for garbage.  Only carts issued by the City can be used for garbage collection. These carts are the property of Republic Services and will be maintained by Republic.  Below are the commercial service guidelines and your designated garbage collection schedule.

  •  Your commercial collection day will be Tuesday and Friday.
  • This service is available to small commercial units generating less than two (2) cubic yards of uncompressed garbage per week.  This service is not provided to Commercial establishments that serve food or sell produce or meat as set out in the City of Katy Code of Ordinances Section 11.402.
  • Commercial customers may contract for private garbage collection and pay no garbage fee to the City provided a copy of the private contract is provided to the city and the private contractor meets the requirements set out in the City of Katy Code of Ordinances Section 11.403.
  • Trash must be placed at the curb by 8:00 AM.  Collection will be completed between the hours of 8:00 AM and 7:00 PM on each service day. No trash shall be placed at curb for collection except on the designated trash day. Carts shall be placed at curbside or as close to the roadway as possible without interfering with traffic flow and not greater than five feet from the roadway and at least three feet from any obstacles. Commercial accounts may place garbage in dedicated paved alleyways where access has been and continues to be available.  Do NOT overfill the cart, the lid must be closed.  Return your cart to your property after collection has occurred.
  • Republic Services will collect heavy trash including furniture, appliances, yard waste, bulky items, and tree trimmings.  Bagged yard waste will be picked up. Tree trimmings must be less than 2” in diameter, cut into 4-foot lengths and tied neatly in bundles not to exceed 40 pounds.
  • Republic Services will NOT collect gas tanks, car parts, wet paint, tires, hazardous materials, items containing freon or that have not been certified that the freon has been removed or any type of construction debris including, but not limited to, sheet rock, lumber, shingles and concrete.
  • Should a holiday fall on a scheduled collection day, collection will occur on the next day.  Notification of changes in collection schedules due to a holiday will be posted on the City website. If you have any questions, you may contact  Republic Services Customer Service at               713-849-0400 or the City of Katy at 281-391-4800.

 

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